Nov 152012
 
Try these steps to narrow down the possible cause:
1. Try more than one device (try a USB mouse, for example, and at least one other USB device)
2. For USB extender or active USB cables:  Try using the auxiliary power supply
3.  Try more than 2 of the USB extender just in case 1 or 2 is defective
4.  Try more than one ethernet cable.  Try just a short Cat5e cable just to see if you can get it to work before moving on to longer lengths
Our sku of the USB extender is UE
 Posted by at 12:59 pm USB cables & extenders Tagged with:  1 Response »
Nov 142012
 

Misc:

Customer Account help:

Browser / Cookie-related Checkout issues

    • Our checkout system may not work with Firefox browsers.
    • For the cart & checkout to work properly, browser security must be set to lower than “high” (we recommend “medium”) so that your browser will accept cookies.
    • (if still not holding items in shopping cart): Clear your cookie cache and try again to add items to cart checkout

Other Payment Options:


CHECKOUT VIA PAYPAL.me

  • Enter a payment amount, log in, and you’re done!
  • PayPal Purchase Protection for eligible transactions.
 Posted by at 8:36 pm Checkout Help Tagged with: ,  Comments Off on Checkout Help
Nov 072012
 

George Hardesty:  Founder/Principal

SUMMARY BIO:

George Hardesty

George Hardesty – Founder/Principal

Founded Data Alliance in Jan. 2002 as an integration services provider.

Data Alliance, 2002 to present:

  • Grew revenues at 20-25% annual compounded rate from 2002 to 2021
  • Designer, architect, and author of the data-alliance.net website, which is one of the leading websites for our niche markets.
  • One of the first Ubiquiti sales-channel partners:  2006 – present
  • Alfa’s first distributor: Jan 2007 – present. Alfa’s USB WiFi adapters were (and remain) the leading brand, and Data Alliance was their sole distributor in the Americas & Europe for several years, at a time when this was a staple consumer WiFi product.
  • Founded Data Alliance’s subsidiary company in Mexico in March 2008.

Education/background:

  • Indiana University
    • Business Economics & Public Policy
  • Technical certifications
    • Cisco (CCNA), Symantec enterprise security, Citrix (CCA)

Data Alliance: Other notes/history:

  • 2002 to 2004: Consultancy for four Internet Services Providers: Business-unit planning & development: Planning all of the equipment and financial models for data-center / hosting services, as well as wireless Internet access services. In the process of this, became involved in procuring all of the wireless equipment for one of these firms, which expanded into becoming the wholesale resource for a number of clients.
  • Data Alliance began as a network integrator in Jan. 2002, when George left his employer at the time (IntelliSuite Technologies) to join a small team of independent consultants in a project for Club 8 Company, a Danish firm which was expanding its operations in the US: George setup the LANs and WANs for Club8 stores and warehouses in/around New York and Phoenix.
  • Influenced manufacturers to implement RP-SMA jacks on WiFi USB adapters as a replacement for the fragile MC and MMCX connectors that were the only choices in 2004 to mid-2006.

Prior to Data Alliance:

1996 through Jan. 2002:  Sold technical solutions for Solix Systems and then IntelliSuite Technologies. George’s major-account sales made a transformative impact, resulting in millions of dollars in recurring revenue for both companies (detail below).  At IntelliSuite, George was promoted to Director of Sales, and played a central role in the transformation of that firm into a successful data-center/hosting services firm, hosting entire IT environments for many large and small companies. Left IntelliSuite in Jan. 2002 to begin consulting on a project for Club 8 Co. (described in first paragraph above).

Details of background before Data Alliance:

IntelliSuite Technologies – suburban Chicago (Schaumburg) Director of Sales – 1999 – 2002 Central role in transforming IntelliSuite from a garden-variety IT consulting-firm, to being a provider of fully-outsourced IT services, including hosting services for applications, data, and websites, as well as Internet services with managed security. These offerings together became the company’s core business. Company revenues tripled during tenure as Director of Sales, during a time that the dot.com bubble was bursting – the market in general was collapsing, for IT services. This growth was accomplished chiefly through sales generated in the new offerings described above. The company’s profit margins went from near zero when I started, to about 30% net profits on the higher revenues. Planned infrastructure for co-located datacenter; developed all cost and pricing models for hosting of outsourced IT environments for clients ranging from small businesses to Fortune 500. Planned and managed numerous network upgrades, implementations, and hosting projects Planned and managed a multimillion-dollar applications-hosting project using Citrix Assessed, planned and delivered remote access/WAN solutions Customer environment assessments including comprehensive Total Cost of Ownership analyses comparing various IT environment scenarios over a five-year period.

Solix Systems – Santa Clara, CA and suburban Chicago (Schaumburg) Account Manager / Project Manager – 1996 to 1999

Key Achievement:

Sold the first beta site-license of Solix’s web-based e-business application for procurement and expense management, with integration into a Baan ERP system. The customer was Sensormatic, a $1 billion firm at that time, with 1,500 end-users. It was Solix’s first sale of a software application that they had developed in-house, and this application became the basis of a whole suite of business software applications that is now Solix’s main line of business. Other sales, achievements, responsibilities, etc: * Sold and co-managed company’s first Baan software projects (systems integration, custom-development and Electronic Data Interchange) * Opened exclusive consulting relationships with large Baan users. * Sold Baan customization-team services to the second-largest Baan user. * Involved in market research & strategy development. Developed marketing materials. * Assisted in planning & management of systems integration projects.

George Hardesty

 Posted by at 10:10 pm Data Alliance: About Tagged with:  Comments Off on Founder/Principal of Data-Alliance: George Hardesty
Nov 072012
 
(US) 520-394-4274 [English & Español]

  • Fax: 520-334-1433

NO VOICEMAIL LOOP: We offer telephone customer service, sales and technical support with no voicemail loop and little or no wait to speak with an associate, during business hours: i.e., an associate (not a machine) answers the phone when you call.

 
US Office Address:
Data Alliance Inc.
420 W. International Street
Nogales, Arizona 85621 USA
Office hours: Monday – Friday 8am- 5pm MST

Email Customer Service

 

 Posted by at 9:24 pm Customer Service Tagged with: ,  Comments Off on Contact Us
Nov 072012
 

ALL CUSTOMER INFORMATION IS KEPT
STRICTLY SECURE & CONFIDENTIAL ~ NO SPAM

The following are firm policies of Data Alliance that we have had since our beginning in 2002, and will forever maintain:

  • We never have sent spam and never will send spam mail to our customers
  • We never have and never will share your information with anyone.
  • Your information is kept totally secure and used only for correspondence regarding order(s) that you have placed.
  • Our relationship with our customer base is based on these promises that we’ve made for many years, and our membership with consumer-reference services depends on the maintenance of all of the policies mentioned on this page.
  • Same policies apply if you only make an inquiry on our site.  No difference in policy for actual customers & potential customers

Electronic communications & information systems are secure:

  • Customers’ checkout process is conducted via an SSL (Secure Socket Layer / encrypted) link.
  • Our Thawte SSL certificate is authentication and assurance that your credit card information is safe.
  • Our internal systems are extremely secure: Multiple firewalls, very strong passwords, and very limited access (only two totally-trusted employees have access to customer information, and only one of these has access to credit card information).

CONCERNS ABOUT SECURITY OF YOUR INFORMATION? You can choose PayPal as a third-party checkout option, to checkout from this website: This is a completely separate checkout systems which keep your financial information in the PayPal: Only your address and email address is passed to our system. For more information, click below:

CHECKOUT VIA PAYPAL.me

  • Enter a payment amount, log in, and you’re done!
  • PayPal Purchase Protection for eligible transactions.
 Posted by at 7:33 pm Checkout Help, Customer Service, Data Alliance: About Tagged with: , ,  Comments Off on Security & Privacy Policies
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