MikroTik warrants all RouterBOARD series equipment for the term of fifteen (15) months from the shipping date
to be free of defects in materials and workmanship under normal use and service, except in case of damage caused by mechanical, electrical or other accidental or intended damages caused by improper use or due to wind, rain, fire or other acts of nature.
To return failed units to MikroTik, you must perform the following RMA (Return Merchandise Authorization) procedure. Follow the instructions below to save time, efforts, avoid costs, and improve the speed of the RMA process.
- If you have purchased your product from a MikroTik Reseller, please contact the Reseller Company regarding all warranty and repair issues, the following instructions apply ONLY if you purchased your equipment directly from MikroTik in Latvia.
- We do not offer repairs for products that are not covered by warranty. Exceptions can be made for RB1000, RB1100 and RB1200.
- Out-of-warranty devices and devices not covered by warranty sent to MikroTikls will be returned to the sender at sender’s cost.
RMA Instructions are located on our webpage here: https://mikrotik.com/rma