George Hardesty

Mar 212018

1. Please give us the spec of the IP camera.

2. Please check if the IP camera supports standard PoE(802.3at/af) or passive PoE.?

3. if it supports standard PoE, it needs to use the 48V power adapter (Note: need to check the power pin of the RJ-45 is Pin4,5,7,8 or 1,2,3,6; our APOE03 use the pin4,5,7,8)

4. If it supports passive PoE, it needs to check the power pin of the RJ-45 is Pin 4,5,7,8 or 1,2,3,6.  our APOE03 uses the pin 4,5,7,8.

If the IP camera is IEEE802.3 af/at standard   PoE:  Use a 48V power supply + APOE03 .  A 48V power supply must with a standard DC barrel connector is the best option, for ease of installation.

 Posted by at 9:18 pm IP cameras, Power Supplies & POE Comments Off on Passive POE with IP camera: Troubleshooting
Mar 172016
Hi Simon, I just wanted to say that I ordered a couple of SMA cables from you guys and I really enjoy the quality and craftsmanship!
I just got one today and I’m excited to get the other one later this week so I can finish my project. The quality of the cables really made me happy, so thanks. I find these days it’s hard to find vendors who make good products, so I really do thank you.
-Colin, Laguna Niguel, California
 Posted by at 8:22 am Customer Comments & Product Reviews Comments Off on Quality and craftsmanship of antenna cables
Nov 292015

For all credit requests less than $15,000, the process is very simple.

  1. Request the one page Credit Application from Customer Service
  2. Complete the application.
  3. Email the form to Customer Service

Data Alliance Customer Service will be in touch with you shortly. You should expect an approval within 48 hours, depending on how quickly your references respond to our requests.

You can help speed the process along by calling your references and bank, alerting them that they will be receiving a trade reference request from Data Alliance and to please respond quickly.

Frequently Asked Questions

Q. What counts as a trade reference? A. Any trade credit account that has had activity in the past 12 months, whether it be an open account with supplier or even a Home Depot account.

Q. What if I don’t have a bank account? A. If you don’t have a current business banking relationship or bank account, any loan balance on a vehicle, equipment or building loan will work. Fill out the bank reference part of the form with the bank that holds your loan, including your loan reference number.

Q. What information do you ask my trade references? A. The only information we ask your trade references is to confirm the information you provided and whether or not your account is in good standing. That’s it.

Q. What bank information do you ask for? A. We will send your bank a form to verify that you are a customer in good standing. See the sample bank form later in this document. We won’t ask for any balances, types of accounts or anything specific.

Q. What does ‘good standing’ mean? A. It means that you are doing whatever it is that you agreed to do.

 Posted by at 10:59 pm Credit Terms Comments Off on Credit Requests Less Than $15,000: Process & FAQ
Sep 122015

Summary of Terms and Conditions :

  • Customer must be a corporation or LLC with credit history (not a proprietorship. Partnerships will be considered).
  • Business customers that pass our credit evaluation qualify to begin with 30 day net terms.
  • Customers with a good payment track-record with us will have their terms increased to 60 and then 90 days to pay invoices.
  • Contact Customer Service for a credit application
  • Customers are required to pay their invoices within the term-limit that we set after approval, and adjust according to performance, with notification in writing, by email.
  • We can accommodate credit lines up to $200,000

Credit Requests Less Than $15,000: Details & FAQ


Establishing good credit is one of the most important things you can do to grow your business. Data Alliance understands how to partner with you to accomplish just that.

  • We grant easy credit to new or small businesses.  Just starting out? Small but growing? No problem. We’ll start you with a credit limit equal to 125% of your largest verifiable trade balance with any other outstanding creditor. No personal guaranty required, no extensive credit checking process that takes days and days to complete. All we need are 2 trade references and a bank reference – it’s just that simple.
  • We grow your credit line quickly if you pay on time:  Pay your invoices within terms, and we’ll automatically increase your credit limit to 25% more than your highest paid accounts receivable balance. And we’ll keep doing that automatically until your credit line reaches $20,000.  You don’t have to ask or make any special requests, just pay your bill on time and grow your credit automatically.
 Posted by at 5:02 pm Credit Terms Comments Off on Credit: Terms Up to 90 days for Business Customers
May 092015

The speed/throughput of an Ethernet Cable connection is better by a multiple of as much as 4X, if the RG45 connections have 50 Micron Gold Plating, as compared to standard metal contacts.

Gold is a much better conductor than any other common metal, and so the amount of signal loss is far less using gold, compared to cheaper metals.

Cheap keystone jacks and mass-produced cables and  often have no Gold Plating in the contacts. The efficiency of these network cables is as low as 20% of a similar cable with 50-micron gold plating (and otherwise constructed of the same materials).

All of Data Alliance’s ethernet cables pass the Fluke test, and are produced with the finest materials, including RJ45 Plugs with minimum of 50 Microns of Gold Plating.  Data Alliance provides CAT5e and CAT6 and CAT6a patch and crossover cables for all networking aplications in 9 colors.

Why 50-Micron Gold Plating is Important

  • Connectors maintain the signal connection between the cable and the RJ45 jack or port.
  • As time passes, the connectors are exposed to corrosive conditions such as moisture and humidity: This results in a loss of signal quality.
  • More corrosion = lower quality

Gold is:

  • Highly durable
  • Highly conductive
  • Non-corrosive

The thickness of the gold plating affects the lifespan of the connection

  • The thinnest plating is called “flash plating”
  • The amount of gold plating on connectors is measured in microns
  • 50 microns ensures a stable, high-speed connection, that will last for many years
 Posted by at 10:31 am Ethernet Cables & Fiber Tagged with:  Comments Off on 50-Microns Gold Plating on RJ45 Connectors & Jacks: Up to 4X Throughput Increase
May 032015

“Rebox” product is new, physically undamaged and complete product with full factory warranty, but which arrived at our warehouse in a damaged carton, and therefore does not meet Data Alliance’s quality standards to be sold as new. It has been repackaged in a generic carton and discounted.

Data Alliance’s part number will end with REBOX after the SKU, signifying a ReBox product.

Special Terms and Conditions:

Because Rebox product has been discounted, special terms and conditions apply:  Data Alliance cannot accept any return of a ReBox product unless it is Defective On Arrival (DOA). In that case, standard DOA return policies apply, however a replacement can only be made if another ReBox unit of the same part number is available. Data Alliance will not replace a ReBox product with a new product at the same discounted price.

Orderable quantity is restricted to inventory on hand.

 Posted by at 11:57 am Customer Service Comments Off on ReBox Gear Defined / Terms & Conditions
Jan 232015

To whom it may concern,

In my world, I only seem to hear when someone on our team doesn’t live up to our expectations.  I believe it’s important when people go above and beyond that they should be recognized.  Simon Kingsley has done just that.  Our company is in the middle of a development project and at the critical junction.  On this Friday afternoon at 4:00PM EST we needed a very unusual adapter.  When searching online, what we found was 15 to 30 days to deliver from China.  My colleague went to google and your company caught our attention.  We were fortunate enough to get Simon on the phone and he was a tremendous help.  He configured the adapter set to meet our requirements and was able to get your shipping department to run to UPS and drop it off for Saturday delivery.  We were thrilled; the project would not come to a halt.
After the adrenaline and settled we reviewed the order and realized our configuration was wrong.  We immediately called Simon knowing we were at the UPS cut off time.  He went into action and identified the right parts, got the warehouse and shipping people on the phone and was able to get the correct parts out for delivery on Saturday.  A remarkable feat.
He was calm, courteous, patient and projected this “can do” attitude.  Please note, I’m talking about an $8.00 part.  In both cases, the cost of freight was immaterial, we were happy to pay the Saturday delivery premium.  The fact that Simon refused to give in and found a way to make this happen was wonderful.
We congratulate your company for having him as a representative.
I can’t thank everyone enough and you have certainly found a new customer.
 Posted by at 10:17 pm Customer Comments & Product Reviews Comments Off on Customer: “When people go above and beyond, they should be recognized”
Mar 132014

Ubiquiti Aircam and Aircam Dome run on 24-volt POE.

Higher-end cameras including Pan Tilt Zoom (PTZ) cameras, use 48-volt POE.

If you are using Ubiquiti POE switches, you will need a TS-PRO-8 for 48-volt: That is the 8-port version.  The smaller version of Tough Switch with 5-ports only has 24-volt POE.

 Posted by at 6:49 pm IP cameras Comments Off on Power Over Ethernet for IP cameras
Feb 192014

The Ubiquiti UAPs (indoor and outdoor) will mesh automatically if they all share the same SSID (and of course have to be on the same IP subnet).    To set the best path:  You have to do that manually in the UniFi management software

In resonse to customer question:

Our testing was excellent for the Ubiquiti OutdoorAPs. We’re finalizing our proposal and will be purchasing more of them from you. My only question is how to make them mesh automatically for best path? I only see how look and see manually which is best path and them connect them. (Using the UniFi management software).

 Posted by at 11:48 am Ubiquiti Gear Tagged with:  Comments Off on UAPOutdoor : How to make them mesh for best path?
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