CHECKOUT SYSTEM WON’T ACCEPT YOUR CREDIT CARD? If you are sure the credit card is read more
Customer Service
Address-Related Matters: Change of Shipping Address, etc.
CHANGE of ADDRESS or CHECKOUT PROBLEM RELATED to ADDRESS: Shipping address not same as billing read more
Shipping to Customers within USA
We ship to all US states, territories, P.O. Boxes, military & APO addresses. The US shipping read more
Puerto Rico: Shipping to Puerto Rico
SMALL ORDERS (less than 2lbs) are shipped by US Postal Service, unless you choose Express read more
Shipping to Europe: Shipping & Checkout information
All items are shipped from the United States (our main location) to customers in Europe: read more
Shipping by UPS: Time to Customers in USA
Map shows UPS Ground shipping times from our main office in Nogales, Arizona. If you need faster read more
Shipping to Israel: Shipping & Checkout
SHIPPING and CHECKOUT for Customers in Israel: Shipping fees are automatically calculated in the cart read more
Shipping Fees
To determine your shipping fee: Two options: Method #1: Go through the order process up read more
Returns: Policies & Procedures
POLICY / WARRANTY: RMA# is required for all returns: See “return procedures” below. RMA = read more
Customer Account: Links & Help
Registering as a customer on our site is optional: “Anonymous checkout” is another option. Anonymous read more